Help and support
Email support@gigabuddy.com about anything. A person reads every message, and we usually reply within one business day (we’re in Melbourne, Australia).
Getting in
Gigabuddy is invite-only while we grow. Ask someone in a club to invite you, or join the waitlist. Once you have an invite, sign in with Google, or with your email and a password or a sign-in link.
Forgot your password? On the sign-in screen choose “Continue with email”, then “Forgot password?”.
Get the apps
Gigabuddy runs in your browser, and there are apps for Mac, Windows and iPhone at downloads.gigabuddy.com.
Report a problem or abuse
If something isn’t working, or someone is posting content that’s abusive or shouldn’t be there, email support@gigabuddy.com. Include a link to the message or room if you can. We look at reports of abuse within 24 hours. Room admins can also remove messages in their rooms.
Leave a club or delete your account
To leave a club, open the club’s panel and choose “Leave”. What you posted there stays with the club.
To delete your account, email support@gigabuddy.com from the address you sign in with. We’ll delete your account details, usually within 30 days. What you posted in a club stays with the club unless the club deletes it. The privacy policy has the details.
Privacy
Read how we handle your data in our privacy policy, or email privacy@gigabuddy.com with a privacy question or request.